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Help & FAQs

Welcome to Wet Wednesdays, here is some helpful information! If you can’t find what you are looking for give us a call as we love to chat!love heart

Chat to us

Give us a call on 01495 77 29 84
Or email us at [email protected]
We are in the office between 8am – 5pm Monday to Fridays
Lizzie will try to answer queries from home in the evenings and weekends so it can be worth trying out of office hours

Last updated 01/03/2023

Clothes Sizing

All our sizes are available in our helpful size guide.

Size Guide

Got a Return?

We offer a no quibble returns policy, but before you do, please read this.

Returns Information

About Deliveries

All parcels are sent with Royal Mail. You can find out more here.

About Deliveries

Frequently Asked Questions

What is your sizing like?

We have all struggled with finding the correct size for our children so we pride ourselves on making it as easy as possible for you.
We HAND MEASURE every design with helpful tips for each design on how to make sure you get the correct size 1st time!

Read our How to Measure guide on that product to see our guide based on from our experts in growing children.

Please remember Wet Wednesdays Kids waterproof clothing is TRUE to size!!!
Designed in the UK by British parents we understand BRITISH sizing and pride ourselves ensuring our childrens wet weather gear is sized to fit comfortably over clothes and allow for growth so DO NOT Size up.
Alternatively give us a call on 01495 772984 as we are happy to help.

What is your returns address?

Please read our returns policy before returning items,

Our returns address is:

Wet Wednesdays,

Forge Side Road,



Can I cancel or change an order?

Yes if you would like to cancel or change your order, please contact us immediatley.

I haven’t received my item?

In the unlikely event that you do not receive your order in the expected time frame, please contact us immediately with your order number.

Schools & Nurseries

Do You Offer any discounts for schools/nurseries?

Sign Up to our Schools & Nurseries mailing list and be the first to find out about new offers and discounts! Sign up NOW to be sure not to miss out.
Wet Wednesdays are proud to be the UKs leading supplier of children's waterproof clothing to schools & nurseries call or email us for the very best forest school waterproofs and clothing in the UK.
Call our Schools & Nurseries specialist Georgia Order Now and Pay Later or free samples.
All Samples come with a free of charge returns label for your convenience. This offer will help you decide which style and sizes meet your school needs.
Phone: 01495 77 29 84
Email: [email protected]

Can I have a VAT receipt?

Yes but please note children’s clothing is 0% VAT rated, so there is no VAT on any of the items on our website.

Deliveries, Returns & Exchanges

What time do I need to place my order by for same day despatch?

We are proud to use Royal Mail as our courier. We know how excited you will be to receive your childrens wet weather gear, so we will send your parcel with Royal Mail Standard post which is normally 2-3 working days, please check Royal Mail's website for any delays in your area.

Place your order before 10:30am and it will be dispatched same day, if you place your order after 10:30am your order will be dispatched the following working day.
If your order is placed after 10:30am on a Friday, then your order will be dispatched on the Monday as we do not dispatch orders on a Saturday or Sunday.
For more information on deliveries, please visit our Delivery Page

Do you deliver outside the UK?

We currently only ship items within the UK.

Can I upgrade my delivery?

Yes! You can upgrade your delivery to …
• ROYAL MAIL TRACKED 24 this is Royal Mail’s equivalent to Next Day Delivery; your order will be dispatched with Tracking and will aim to arrive the Next Day.
• ROYAL MAIL TRACKED 48 then your order will be dispatched with Tracking and will aim to arrive within 2-3 working days.

Can I return an Item for an exchange/refund?

Yes! You Can, Please follow the steps in our Returns Policy.